Built-In 36" French Door Bottom Freezer Refrigerator T36FT820NS

Reviewer verdict

Across 2 YouTube reviews, the Thermador Built-In 36" French Door Bottom Freezer Refrigerator T36FT820NS earns a Summa score of 3.6/5, ranking #50 among Refrigerators. Reviewers most often praise its features and functionality, capacity and storage, cooling performance, while the most common criticisms concern durability and reliability, price.

The Built-In 36" French Door Bottom Freezer Refrigerator T36FT820NS is praised for its rich feature set and smart functionality, with multiple reviewers (7 mentions) highlighting modes like Shopping, Super Cool, Sabbath, and Vacation, internal cameras, Home Connect app control, dual ice maker types, and an ethylene absorber. Reviewers frequently noted its large 26.8 cu ft capacity and flexible storage (5 mentions), including an adjustable temperature drawer, noise-dampening shelf mats, highly adjustable door bins, and wine-friendly sliding areas. Cooling performance and stability also received positive notes (4 mentions), with Super Cool modes, roughly 7 lbs/day ice production, and a stainless steel interior that helps retain cold. Aesthetic and build aspects such as counter-depth design, panel-ready customization, and heavy-duty doors and metal shelves were mentioned more modestly but contribute to an overall sense of quality.

Most consistent criticism centers on the ice maker, which reviewers repeatedly called a major failure point (5 mentions), citing poor motor design, an underpowered mechanism, a flexible silicone tray that can split and leaks, and reports that replacement units can also fail. Reviewers noted cost downsides (2 mentions), pointing out that replacing the ice maker is expensive and that the ethylene absorber is a recurring consumable expense. Customer support and warranty experiences were criticized (2 mentions), with reviewers saying service would not acknowledge a design problem and rated support poorly for offering no acceptable solution beyond paid replacements. A minor functional gripe (1 mention) is that the internal cameras can produce blurry images if the door is opened and closed too quickly.

Analysis based on 2 YouTube reviews (0h 11m of video) with 19 pros and 10 cons extracted.

Pros (19)

Cons (10)

Review sources

• Thermador Built-In Refrigerator Review: Large Capacity, Counter-Depth, Packed with Features! by Boulevard Home — 18 pros, 2 cons
• MASSIVE Warning! Thermador Refrigerator Review! - PissedConsumer 1 pros, 8 cons

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